Coming in ERSDE 3.9 - send technical data and error log the easy way

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Posted by: host 5/10/2013 10:56 AM

Because Enesys RS Data Extension supports Reporting Services 2005, 2008, 2008R2 and 2012 as well as SharePoint 2007, 2010 and 2013, it’s always tricky for the support team to get the necessary customer configuration information without exchanging several emails.


In order to make things much easier in that area, Enesys RS Client Configuration and Enesys RS Server Configuration tools now offer an option to prepare technical data and error log information in a zip file that can be sent to our support.

 

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